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2 months ago Comments Off on Tips and Tricks

Prevent The Logged In User From Being Forced To Enter Their Email Address

Most use cases involve non-logged in users.  However, there are some instances where the user might already be logged in.  In these cases, forcing the user to enter an email address in order to map to the ticketing system seems redundant.  Instead, you can create a hidden EMAIL field on the Gravity form and pre-populate it with one of the numerous Gravity Forms Merge Tags; in this case, just set the default for the field to be {user:user_email}

So, your Gravity Forms email field configuration will look like this:

Then, simply map the email field as usual in the Awesome Support Gravity Forms Extension screen.

 

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