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The most awesome help desk & support plugin for WordPress

Make customer support a breeze from within your WordPress site.
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Start providing support right now

Its free! And everything you need to get started today is built into this WordPress Support Plugin.  Just check out the extensive features that are included for free with this very high quality WordPress helpdesk - or simply click the download link above and take it for a spin yourself!

File Attachments To Tickets

File Attachments To Tickets

What use is a ticket if clients can't attach files? Multiple attachments to each ticket is allowed.

Complete Ticket History

Complete Ticket History

Every action ever taken on every ticket is logged. You're in complete control!

Automatic Agent Assignment

Automatic Agent Assignment

Assign tickets to the agent with the least number of open tickets. Use our smart-agent add-on for even more sophisticated ticket routing.

Customizable Email Notifications

Customizable Email Notifications

Customize all emails to your heart's content.

Unlimited Tickets

Unlimited Tickets

No limits on the number of tickets - unlimited tickets for zero cost.

Multiple Support Agents

Multiple Support Agents

No per-agent fees with our free plugin or premium extensions.

Developer Friendly

Developer Friendly

This plugin was designed to be super developer friendly. You’ll be able to check out our APIs very soon...

Translation Ready

Translation Ready

Awesome Support is fully localized. You can translate the plugin in any language.

Open Source

Open Source

The code is open source and available on GitHub (https://github.com/ThemeAvenue/Awesome-Support) for anyone to contribute to - yep, even you!

Our Products

Extensions and bundles that will supercharge your already powerful, free Awesome Support WordPress plugin.

Supercharge your customer support operations with these powerful extensions!

AWESOME SUPPORT BY THE NUMBERS

Key Statistics About Awesome Support

PHP

Works with 7!

Contributors

Code contributors to open source project

Startup Cost

Cost to get started

Compatibilty

Compatible with 99% of all WordPress themes

Extensions

And more under development

Happy Users

and counting

Rating

4.5+ stars, average rating

Downloads

and counting!

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Ready To Go

Everything you need is built-in: multiple support agents, unlimited tickets, auto-assignment of tickets to the first available agent, customizable e-mail notifications, complete ticket history, file attachment to tickets...

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Instant Setup And More

Instant setup, seamless theme integration and add-on extensibility are just some of the awesome features of Awesome Support. It’s also 100% free.

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Limitless Possibilties...

We also have a collection of useful premium add-ons (extension) that increase the functionality of the plugin for a fraction of the cost of a web app. Keep complete control over your data and your clients’ private information with Awesome Support from the safety of your WordPress website.

View Add-ons

Awesome Support transforms your existing WordPress site into a fully functional help desk and ticket system.

It allows agents to manage support tickets submitted by users who are logged in to your site. Download it now and start showing your clients some love today!

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Instant Setup
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Seamless Theme Integration
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Add-on Extensibility
Download Free Plugin

Recent Articles

Supercharge your operations with our informative articles

Create Effective Satisfaction Surveys

Create Effective Satisfaction Surveys

Most customers hate unnecessary email.  And yet most help-desk software and systems are configured to send an Read More

9 Cool Things You Can Do With The Email Support Addon

9 Cool Things You Can Do With The Email Support Addon

Version 5.0 of the Email Add-on brings new power to your help desk operations – Read More

15+ Awesome New Add-on Features For Awesome Support

15+ Awesome New Add-on Features For Awesome Support

Have you ever wanted to merge one ticket into another because a user submitted duplicate Read More

Did you know we have pre-configured bundles with discounts as high as 60% vs purchasing individually?

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Worked out of the box. Easy to configure, great to keep track of support tickets. As I need german mails for my clients, I found it very useful to design the emails myself. Great plugin, makes user contact easier for both sides!
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schokopress

Very good and powerful plugin. I first used the standard version and I was so blown away by it that I bought the whole suite of plugins which makes it for a very powerful solution for my business. I definitely recommend it to anyone looking for a complete support ticket solution. Also the Support Team is top notch and will take the time to answer all your questions and help you as much as they can.
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spontini

It is very useful and great plugin to keep track of support tickets.
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CoolHappy

I was looking for a plugin to handle support requests but wasn’t sure if our clients would convert over to using it over email. Awesome Support has been fantastic, and to my surprise our clients LOVE it. They no longer have to wonder if we received their email, and I no longer have to worry about missing their email or going out of town WITHOUT checking my email constantly. Can’t wait to see how much more awesome this plugin can get.
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PMCJAX

schokopress spontini CoolHappy PMCJAX