Its free! And everything you need to get started today is built into this WordPress Support Plugin. Just check out the extensive features that are included for free with this very high quality WordPress helpdesk - or simply click the download link above and take it for a spin yourself!
Every action ever taken on every ticket is logged. You're in complete control!
Customize all emails to your heart's content. Trigger automatic emails on six key events such as new ticket, ticket replied etc. Get even more email options and events with our premium add-ons.
Assign tickets to the agent with the least number of open tickets. Use our smart-agent add-on for even more sophisticated ticket routing.
No per-agent fees with our free plugin or premium extensions. Unlimited agent seats included!
Add custom fields to your ticket forms, choosing from 13 field types. Use our premium custom-fields add-on for even more power. Integrate complex logic and powerful forms with the Gravity Forms bridge.
What use is a ticket if clients can't attach files? Multiple attachments to each ticket is supported right out of the box - even in the free version!
If there's a feature you need, chances are high that we have an add-on for it. From collecting payment for your support tickets to advanced time tracking - we have all the advanced functions you would need to run a small or large support center.
A REST API combined with numerous hooks and filters make Awesome Support the most developer friendly help desk plugin for WordPress!
The code is open source and available on GitHub for anyone to contribute to - yep, even you! And translations are available in many languages!
Do you charge your customers for support tickets – either on a one-off basis or subscription basis? If so, then you definitely need this super-premium add-on. Use it to create support subscriptions or charge for one-off ticketing support. Tightly integrated with WooCommerce and WooCommerce subscriptions, you have the most powerful WordPress e-commerce solution backing your store integrated with the most powerful WordPress help-desk plugin available today.$495.00 Learn More
Did you know we have pre-configured product bundles with discounts as high as 60% vs purchasing individually?
We have more than two dozen extensions and bundles that will supercharge your already powerful, free Awesome Support WordPress plugin. Here are just a few of them. Or click to see all add-ons and explore them all!
There are even more add-ons! Paid Support, Guest Tickets, Automatic Ticket Close, Private Credentials For Super Security, Satisfaction Survey, Smart Agent Assignment, Custom Status, Public Tickets, Remote Tickets and more!
Key Statistics About Awesome Support
Works with PHP 7!
Code contributors to open source project
Cost to get started
Compatible with 99% of all WordPress themes
And more under development
4.5+ stars, average rating
Everything you need is built-in: multiple support agents, unlimited tickets, auto-assignment of tickets to the first available agent, customizable e-mail notifications, complete ticket history, file attachment to tickets...
Instant setup, seamless theme integration and add-on extensibility are just some of the awesome features of Awesome Support. It’s also 100% free.
We also have a collection of useful premium add-ons (extension) that increase the functionality of the plugin for a fraction of the cost of a web app. Keep complete control over your data and your clients’ private information with Awesome Support from the safety of your WordPress website.View Add-ons
It allows agents to manage support tickets submitted by users who are logged in to your site. Download it now and start showing your clients some love today!
Supercharge your operations with our informative articles
We didn’t publish a first quarter 2017 release article so we’re publishing a first half Read More
Introduction Do you have data in other applications that needs to be pushed into Awesome Read More
In the first half of this year (2017) we introduced over 100 new features across Read More