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The most awesome help desk & support plugin for WordPress

Make customer support a breeze from within your WordPress site.
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Ready To Go

Everything you need is built-in: multiple support agents, unlimited tickets, auto-assignment of tickets to the first available agent, customizable e-mail notifications, complete ticket history, file attachment to tickets...

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Instant Setup And More

Instant setup, seamless theme integration and add-on extensibility are just some of the awesome features of Awesome Support. It’s also 100% free.

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Limitless Possibilties...

We also have a collection of useful premium add-ons (extension) that increase the functionality of the plugin for a fraction of the cost of a web app. Keep complete control over your data and your clients’ private information with Awesome Support from the safety of your WordPress website.

View Add-ons

Awesome Support transforms your existing WordPress site into a fully functional help desk and ticket system.

It allows agents to manage support tickets submitted by users who are logged in to your site. Download it now and start showing your clients some love today!

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Instant Setup
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Seamless Theme Integration
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Add-on Extensibility
Download Free Plugin

Our Products

Extensions and bundles that will supercharge your already powerful, free Awesome Support WordPress plugin.

Supercharge your customer support operations with these powerful extensions!

AWESOME SUPPORT BY THE NUMBERS

Key Statistics About Awesome Support

PHP

Works with 7!

Contributors

Code contributors to open source project

Startup Cost

Cost to get started

Compatibilty

Compatible with 99% of all WordPress themes

Extensions

And more under development

Happy Users

and counting

Rating

4.5+ stars, average rating

Downloads

and counting!

Start providing support right now

Its Free! And everything you need to get started today is built-in: multiple support agents, unlimited tickets, auto-assignment of tickets to the first available agent, customizable e-mail notifications, complete ticket history, file attachment to tickets...

File Attachements To Tickets

File Attachements To Tickets

What use is a ticket if clients can't attach files? Multiple attachments to each ticket is allowed.

Complete Ticket History

Complete Ticket History

Ever action ever taken on every ticket is logged. You're in complete control!

Automatic Agent Assignment

Automatic Agent Assignment

Assign tickets to the agent with the least number of open tickets

Customizable Email Notifications

Customizable Email Notifications

Customize all emails to your heart's content.

Unlimited Tickets

Unlimited Tickets

No limits on the number of tickets - unlimited tickets for zero cost.

Multiple Support Agents

Multiple Support Agents

No per-agent fees with our free plugin or premium extensions.

Developer Friendly

Developer Friendly

This plugin was designed to be super developer friendly. You’ll be able to check out our APIs very soon...

Translation Ready

Translation Ready

Awesome Support is fully localized. You can translate the plugin in any language.

Open Source

Open Source

The code is open source and available on GitHub (https://github.com/ThemeAvenue/Awesome-Support) for anyone to contribute to - yep, even you!

Recent Articles

Supercharge your operations with our informative articles

Stay On Top Of Bad Reviews That Can Sink Your Business

Stay On Top Of Bad Reviews That Can Sink Your Business

Ok, so this is a little bit of a different article – a bit outside Read More

New Extension: Gravity Forms

New Extension: Gravity Forms

One of the most popular requests we have received has been to integrate with Gravity Read More

How To Create A Simple “Pay-Per-Ticket” Support Form

How To Create A Simple “Pay-Per-Ticket” Support Form

A common request is to be able to use Awesome Support as a “paid support” Read More

Show Your Ticket Form In A Popup

Show Your Ticket Form In A Popup

Sometimes it would be nice to see your ticket in a popup – for example: Read More

Setup A Contact Form That Creates A New Ticket

Setup A Contact Form That Creates A New Ticket

Introduction Have you ever wished that your general contact form would create a new ticket? Read More

New Extension: Guest Tickets

New Extension: Guest Tickets

We have had many requests to allow “guests” to create support tickets. Today we are Read More