Its Free! And everything you need to get started today is built-in: multiple support agents, unlimited tickets, auto-assignment of tickets to the first available agent, customizable e-mail notifications, complete ticket history, file attachment to tickets...
What use is a ticket if clients can't attach files? Multiple attachments to each ticket is allowed.
Ever action ever taken on every ticket is logged. You're in complete control!
Assign tickets to the agent with the least number of open tickets
Customize all emails to your heart's content.
No limits on the number of tickets - unlimited tickets for zero cost.
No per-agent fees with our free plugin or premium extensions.
This plugin was designed to be super developer friendly. You’ll be able to check out our APIs very soon...
Awesome Support is fully localized. You can translate the plugin in any language.
The code is open source and available on GitHub (https://github.com/ThemeAvenue/Awesome-Support) for anyone to contribute to - yep, even you!
Extensions and bundles that will supercharge your already powerful, free Awesome Support WordPress plugin.
Supercharge your customer support operations with these powerful extensions!
Key Statistics About Awesome Support
Works with 7!
Code contributors to open source project
Cost to get started
Compatible with 99% of all WordPress themes
And more under development
4.5+ stars, average rating
Everything you need is built-in: multiple support agents, unlimited tickets, auto-assignment of tickets to the first available agent, customizable e-mail notifications, complete ticket history, file attachment to tickets...
Instant setup, seamless theme integration and add-on extensibility are just some of the awesome features of Awesome Support. It’s also 100% free.
We also have a collection of useful premium add-ons (extension) that increase the functionality of the plugin for a fraction of the cost of a web app. Keep complete control over your data and your clients’ private information with Awesome Support from the safety of your WordPress website.View Add-ons
It allows agents to manage support tickets submitted by users who are logged in to your site. Download it now and start showing your clients some love today!
Supercharge your operations with our informative articles
Introduction Have you ever written a reply to a ticket that never got to your Read More
Customer Service Manager Magazine recently wrote an article on how to get your customers talking Read More