GET PAID FOR YOUR SUPPORT TICKETS WITH
PAID SUPPORT
FOR WOOCOMMERCE
Use your WooCommerce store with WooCommerce Subscriptions And Memberships to offer one-off tickets, or monthly and annual support subscriptions!
Build The Perfect Store
Offer any number of support options in your store. All tightly integrated with the best HelpDesk plugin for WordPress!
Build The Perfect Support Store
Offer any number of support options in your store. All tightly integrated with the best HelpDesk plugin for WordPress!
We’ve Got You Covered
Paid Subscriptions
Create paid subscriptions for support tickets
One-off Tickets
Accept one-off payments for support tickets
Multiple Subscriptions
Offer multiple ticket subscriptions
Time Tracking
Automatically track time on used tickets
Flexible Payment Periods
Offer hourly, daily, monthly and annual subscriptions
Limit Tickets
Offer subscriptions based on number of tickets or number of hours
Multiple Payment Processors
Collect payments via Stripe and Paypal (and more payment processor options on the way)
Integrated Helpdesk
Track all tickets tightly integrated with the best help-desk plugin for WordPress
How It Works
WooCommerce is the most powerful store plugin for WordPress and processes billions of dollars of transactions annually across more than 1 million stores worldwide. Their premium Subscription and Membership extensions allow you to create a powerful membership site with recurring subscriptions. Our Paid Support For WooCommerce plugin hooks into these modules to help you create a powerful helpdesk where your customers have to purchase a support subscription or one-off ticket before they are granted access to your help desk.
Frequently Asked Questions
What Are The System Requirements?
-
Are customization services available?
WordPress 4.7.8 or later
- WooCommerce 3.3 or later
- WooCommerce Subscriptions (latest version)
- WooCommerce Memberships (latest version)
- WooCommerce Stripe or Paypal Payment Gateway
- Awesome Support 5.1.1 or later
Are Installation And Setup Services Available?
Yes, just use our CONTACT FORM to obtain a custom quote.
What Ticketing System Does The Plugin Use?
It uses Awesome Support – the best support plugin for WordPress.
What Payment Gateways Do You Support?
We are certified with Paypal and Stripe. However, other gateways sold by WooCommerce might work as well but Stripe and Paypal have been tested and certified to work with the module.
Frequently Asked Questions
What Is The Cost Of The Plugin
The cost for a live site and a development site is $495.00/yr. This does not include WooCommerce Subscriptions and WooCommerce Memberships – those need to be purchased separately from WooCommerce.com.
Is The Cost An Annual Subscription?
You do not have to renew every year if you do not want to do so. But the cost includes support and update for only one year. After that the plugin will continue to work without support and updates until a future version of WordPress or Awesome Suport is released that includes new API or features not compatible with it. At that point you will need to make a new purchase. Note that your initial purchase includes automatic renewals so you do need to cancel that if you do not wish to renew!
Are Customization Services Available?
Are All Premium Modules Of Awesome Support Included?
What Subscription Periods Do You Support?
We can create subscriptions for Daily, Weekly, Monthly and Annual periods.
Revenue Enhancing Features
Redirect users to your store when they do not have a subscription or one-off ticket available
Add a limited number of free support tickets to an existing product – when those are used up the user has to purchase additional tickets
Require that users purchase a support subscription when purchasing another product by using the WooCommerce Force Sells Plugin
Paid Support
Screen Shots
WooCommerce Product Screen
Indicate to woocommerce that a product is a helpdesk product
Our Paid Support plugin adds additional attributes to the WooCommerce screen So that you can indicate which products are Paid Support products. And to let WooCommerce and Awesome Support know the parameters of the subscription.
Time Tracking
Track time remaining in the subscription
Agents can see the remaining time for the current period subscription – directly in the ticket. It shows up in a standard WordPress sidebar as the agent is working in the ticket. This only applies to time-based subscriptions of course.
Ticket Limits
Track tickets remaining in the subscription
Agents can see the number of tickets remaining in the subscription for the current period. This information shows up in a standard WordPress sidebar as the agent is working in the ticket.
Store
Create as many subscriptions as you need
You can create different types of subscriptions – as many as you need. You can mix time-based subscriptions with quantity limits, unlimited and one-off subscriptions.
Keep Users Informed
Users can see their subscription(s) status when they submit tickets
Users do not like being surprised. Thus, they can see their subscription status information every time they attempt to submit a ticket.
We Make it Easy to Connect With Users On Every Platform
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Recent Work
Elegant Themes
- Brand Identity
- Website Design & Development
- SEO & Analytics
- Social Media Generation
Success Stories
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