GET PAID FOR YOUR SUPPORT TICKETS

PAID SUPPORT

FOR WOOCOMMERCE

Get paid for every ticket you handle.  Use your WooCommerce store with WooCommerce Subscriptions And Memberships to offer one-off tickets, or monthly and annual support subscriptions!

Build The Perfect Store

Offer any number of support options in your store.  All tightly integrated with the best HelpDesk plugin for WordPress!

Build The Perfect Support Store

Offer any number of support options in your store.  All tightly integrated with the best HelpDesk plugin for WordPress!

We’ve Got You Covered

Paid Subscriptions

Create paid subscriptions for support tickets

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One-off Tickets

Accept one-off payments for support tickets

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Multiple Subscriptions

Offer multiple ticket subscriptions

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Time Tracking

Automatically track time on used tickets

Flexible Payment Periods

Offer hourly, daily, monthly and annual subscriptions

Limit Tickets

Offer subscriptions based on number of tickets or number of hours

Multiple Payment Processors

Collect payments via Stripe and Paypal (and more payment processor options on the way)

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Integrated Helpdesk

Track all tickets tightly integrated with the best help-desk plugin for WordPress

How It Works

WooCommerce is the most powerful store plugin for WordPress and processes billions of dollars of transactions annually across more than 1 million stores worldwide.  Their premium Subscription and Membership extensions allow you to create a powerful membership site with recurring subscriptions.  Our Paid Support For WooCommerce plugin hooks into these modules to help you create a powerful helpdesk where your customers have to purchase a support subscription or one-off ticket before they are granted access to your help desk.

Frequently Asked Questions

What Are The System Requirements?

  • Are customization services available?

    WordPress 4.7.8 or later

  • WooCommerce 3.3 or later
  • WooCommerce Subscriptions (latest version)
  • WooCommerce Memberships (latest version)
  • WooCommerce Stripe or Paypal Payment Gateway
  • Awesome Support 5.1.1 or later

Are Installation And Setup Services Available?

Yes, just use our CONTACT FORM to obtain a custom quote.

What Ticketing System Does The Plugin Use?

It uses Awesome Support – the best support plugin for WordPress.

What Payment Gateways Do You Support?

We are certified with Paypal and Stripe.  However, other gateways sold by WooCommerce might work as well but Stripe and Paypal have been tested and certified to work with the module.  

Frequently Asked Questions

What Is The Cost Of The Plugin

The cost for a live site and a development site is $495.00/yr. This does not include WooCommerce Subscriptions and WooCommerce Memberships – those need to be purchased separately from WooCommerce.com.

Is The Cost An Annual Subscription?

You do not have to renew every year if you do not want to do so.  But the cost includes support and update for only one year.  After that the plugin will continue to work without support and updates until a future version of WordPress or Awesome Suport is released that includes new API or features not compatible with it.  At that point you will need to make a new purchase.  Note that your initial purchase includes automatic renewals so you do need to cancel that if you do not wish to renew!

Are Customization Services Available?

Yes, just use our CONTACT FORM to obtain a custom quote.

Are All Premium Modules Of Awesome Support Included?

No. You need to purchase any additional premium Awesome Support modules separately.

What Subscription Periods Do You Support?

We can create subscriptions for Daily, Weekly, Monthly and Annual periods.

Revenue Enhancing Features

Redirect users to your store when they do not have a subscription or one-off ticket available

Add a limited number of free support tickets to an existing product – when those are used up the user has to purchase additional tickets

Force users to purchase a subscription with another product by using the WooCommerce Force Sells Plugin

Paid Support

Screen Shots

WooCommerce Product Screen

Indicate to woocommerce that a product is a helpdesk product

Our Paid Support plugin adds additional attributes to the WooCommerce screen So that you can indicate which products are Paid Support products.  And to let WooCommerce and Awesome Support know the parameters of the subscription.

WooCommerce Product Screen

Tell WooCommerce what period type to use

You can tell WooCommerce which period type to use for each subscription.  You can set up unlimited periods, or limit subscriptions based on hours or number of tickets.

Time Tracking

Track time remaining in the subscription

Agents can see the remaining time for the current period subscription – directly in the ticket.  It shows up in a standard WordPress sidebar as the agent is working in the ticket.  This only applies to time-based subscriptions of course.

Ticket Limits

Track tickets remaining in the subscription

Agents can see the number of tickets remaining in the subscription for the current period.  This information shows up in a standard WordPress sidebar as the agent is working in the ticket.

Store

Create as many subscriptions as you need

You can create different types of subscriptions – as many as you need.  You can mix time-based subscriptions with quantity limits, unlimited and one-off subscriptions.

Keep Users Informed

Users can see their subscription(s) status when they submit tickets

Users do not like being surprised.  Thus, they can see their subscription status information every time they attempt to submit a ticket.

We Make it Easy to Connect With Users On Every Platform

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Recent Work

Elegant Themes

  • Brand Identity
  • Website Design & Development
  • SEO & Analytics
  • Social Media Generation

Success Stories

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Angel Witicker

Head of Marketing, Extra Space

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Debra Becker

Founder & CEO, Divi Corner

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Lorem ipsum dolor sit amet, consectetur adipiscing elit. John Wise

Head of Design, Elegant Themes

Let’s Get Started

Ready To Kick Start Your Paid Support Operation? Then Lets Go!