VIDEOS
How To Install The Free Awesome Support Help Desk Plugin Directly From WordPress.org
This video covers:
- Installation of Awesome Support directly from WordPress.org
- Setting up your first agent
- Using the plugin from the perspective of the customer
Overview Of Awesome Support
This video is a quick synopsis of some of the major functions in awesome support including:
- The end-user experience in Awesome Support
- The agent experience
- The admin experience
- Settings, major actions and more!
Overview Of The Ticket List
This video covers:
- Filtering the ticket list
- Sorting the ticket list
- Using custom views
- Creating custom views