VIDEOS

How To Install The Free Awesome Support Help Desk Plugin Directly From WordPress.org

This video covers:

  • Installation of Awesome Support directly from WordPress.org
  • Setting up your first agent
  • Using the plugin from the perspective of the customer

Overview Of Awesome Support

This video is a quick synopsis of some of the major functions in awesome support including:

  • The end-user experience in Awesome Support
  • The agent experience
  • The admin experience
  • Settings, major actions and more!

Overview Of The Ticket List

This video covers:

  • Filtering the ticket list
  • Sorting the ticket list
  • Using custom views
  • Creating custom views