When the user clicks on the satisfaction-survey link, they will be taken to a web page with the survey. This page uses the default page template of your website. Sometimes, the default page can include distracting elements of your site such as headers or even certain menu items. But, you can create a more user friendly, less distracting page by creating a new page template file called page-satisfaction-survey.php. Yes, you do need to know some PHP and WordPress concepts in order to do this.