Awesome Support Documentation

ADMIN: Misc Display Permissions

Turn On/Off Ticket List Tabs

Admins can turn on/off the documentation, bulk actions and preferences tab at the top of the ticket list. To do this, go to the TICKETS->SETTINGS->PERMISSIONS and scroll down to the TICKET LIST TABS section:

Turn On/Off Certain Ticket Tabs and Metaboxes

Admins have the ability to control who can be prevented from seeing certain tabs and metaboxes.  To access these permissions go to the TICKETS->SETTINGS->PERMISSIONS tab and scroll down to the TICKET DETAILS TABS AND METABOXES section:


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