The Reports and Statistics add-on provides six basic reports from which hundreds of other reports can be created and saved. By using the extensive filtering options along with the ability to break-down any report by a “second dimension” you can easily creating unique actionable reports that give you insights into your support operations.
Each report includes at least one chart along with a table of corresponding data. Additionally, you can choose the type of chart – most reports work well with column charts though, with a second dimension enabled some reports can used stacked charts as well.
The six basic reports that form the foundation of this add-on are:
Reports and can be created, saved and shared with other agents. Admins have control over which WordPress roles can create, save and delete reports. Admins or agents who create reports can also designate which roles can view those reports.