Before you attempt to install the Issue Tracking add-on please make sure that your system meets the following conditions:
Most of our add-ons uses the same sequence for installation. Thus, we have created a master document for installation – you can follow those instructions here. If you run into any issues please open a support ticket on our website or use our Contact Form.
This add-on does require additional configuration beyond the upload-and-activate process. You will need to do the following after activating the plugin:
The best way to make sure you accomplish these items is to follow our quick start cheat-sheet.