To configure a remote tickets site you need to set the options that will be used for that site. To do this:
Go To TICKETS->REMOTE TICKETS
Click the ADD NEW button at the top of the screen. You will see a screen that looks similar to the following:
Fill in a title – generally the site where you’re collecting tickets or your master site
You can accept the defaults for the other fields or change them as you see fit
Click the PUBLISH button on the upper right to activate this profile
Installing On The Remote Site
After you save a REMOTE TICKETS profile you will see a new field called FORM CODE that shows up at the top of the screen.
There are three ways to install this on a remote site:
Once installed the HELP button should immediately be visible on all site pages.