Lots of Bugfixes
Version 3.1.5, even though a minor release, brings a lot of bugfixes and a few improvements. We've tried to fix most of the bugs that were reported by users and we're quite proud to say that there is no more issues tagged as bug in the GitHub repo. All that's left is enhancements.
We now have 74 issues closed and 20 open. Most of the remaining issues are planned for 3.2.0 which is going to be a big update. For now we have introduced a couple of new things in 3.1.5.
First of all, we have made a small change that should improve our support quality. Until now, we didn't provide support if your WordPress install isn't in English. This has just changed. We have added a function that allows us to change the site locale for our session, which means that if we need to access your dashboard and it's not in English, we can force English just for ourselves in order to investigate your issue.
This is one of the major additions. If you're planning on developing addons for Awesome Support, we now have a standardized way of loading them. The core has an auto-loader that will include all addons at the right time. Addons can be registered by
We will soon publish a boilerplate for developing addons which will make this task much easier and much faster.
The plugin now has a small API to handle admin notices and easily dismiss them.
We have also introduced a couple of new useful hooks for plugin customization.
wpas_insert_user_data: Filters the user data before it is inserted in the database during the registration process
wpas_write_reply_title_admin: Filters the title displayed above the reply box in admin ticket edit screen
wpas_replies_object_args: Filter the global replies object
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