Articles

As part of our own competitive market analysis we contracted with an independent reviewer to review the top 8 WordPress plugins that are designed for help-desk and support operations.  The final result is a 100 page e-book that we are giving away to readers of this article.  It includes reviews of the following plugins: WATS […]

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Download our free white paper to learn the simple things you can do to transform your customer support into Awesome Customer Support. An easy read at only 10 pages (plus a cover and summary) you will quickly learn: How to organize your support queue. How to handle feature requests properly. How to say “no” to […]

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