Final Release for Awesome Support 4.1.0

September 12, 2017

Awesome Support Core - Version 4.1.0

Version 4.1.0 of the Awesome Support Help-desk Plugin is an upgrade that includes a few minor breaking changes.

Change Log

New

* Added TABS at the top of the ticket list screen to clean up the area.
* Added new option in the SCREEN OPTIONS tab at the top of the ticket list screen to allow users to open ticket details in a new window/tab when the ID is clicked
* (***Breaking Change***) Added two new custom field options: show_frontend_list and show_frontend_detail. This allows users to control where a custom field will show up on the front end when viewing existing tickets.
* Added new filter option for ticket list to show only those tickets waiting for reply
* Added two new internal fields on the ticket cpt to store the last reply date and whether the ticket is waiting for a reply or not.
* Experimental option to turn on bootstrap 4 styling. Definitely not ready for prime-time but merged in for future use. Or it might be removed.
* Experimental support for upgrades as far back as 3.2

Fix

* Custom field date types now have a dropdown calendar/datepicker in non-chrome browsers
* System report would omit timezone if it was not set to a built-in city
* Expired licenses are now shown as expired in the licenses tab instead of having no message at all
* Links in ABOUT page fixed to point to new documentation pages on our site.

Improvements

* Tweak: Performance improvements on admin pages when there are a large number of products
* Tweak: Remove the option to EDIT from the BULK ACTIONS menu when viewing the ticket list. Using it could corrupt the database when multiple taxonomy option items were added to a taxonomy field.
* Tweak: Updated the SELECT2 library to version 4.0.3
* Tweak: Updated titan framework library EDD plugin Updater to 1.6.4 which fixes a few items including reducing the number of license calls to the add-ons licensing server
* (***Breaking Change***) Tweak: Custom field attribute show_column is now only used to control whether the column shows up on the back-end ticket list. Use the new show_frontend_list and show_frontend_detail attributes to control where and how a column shows up on the front end.
* Tweak: Compatibility layer for certain themes that load different versions of the select2 file. We now include the full select2 distribution as an option that can be set in TICKETS->SETTINGS->ADVANCED
* Tweak: Improved WPML compatibility (Thanks to David Garcia Watkins from WPML for contributing this improvement on github)
* Tweak: Better sorting of the activity column in ticket list.
* Tweak: Better performance when sorting the activity list
* Tweak: Internal function update to the list of custom post types that qualify as being owned by awesome-support

REQUIRES:

  • PHP 5.6+
  • WordPress 4.4.0+

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