After the Client Tickets plugin is installed at your customer site, you might not want the customer to be able to easily change the configuration. You can remove the menu option by adding a line to the customer’s wp-config.php file: define( "CT_SHOW_ADMIN",...
After the client tickets plugin is installed on your customer site, you should see a new top level menu option for CLIENT TICKETS in the main WordPress menu : Selecting that menu option will bring up the main configuration screen consisting of a number of sections:...
Client Tickets is a tool that is used by developers and web agencies who create WordPress based websites. With it, the entire front-end of a help-desk can be embedded in the customers websites so that they do not have to navigate to a separate help desk in order to...
Introduction The installation of Client Tickets involves a bit of a different process than your standard Awesome Support add-on. The primary difference is that the main installation is done on your CUSTOMER’s server and not on the server that is running your...
The User Registration Fields add-on allows you to create new fields that can be used to collect additional user data on the Awesome Support registration screen. It can also be used to create user profile fields that are visible only to the administrator or agents....
You can delete an existing User Registration Field definition using the following procedure: Go to TICKETS->REGISTRATION FIELDS Click on the EDIT button next to the field you would like to edit Update the data as you need Click the SAVE button on the right side of...
You can edit an existing User Registration Field definition using the following procedure: Go to TICKETS->REGISTRATION FIELDS Click on the EDIT button next to the field you would like to edit Update the data as you need Click the SAVE button on the right side of...
Adding a field to the Awesome Support registration form is easy: Go to TICKETS->REGISTRATION FIELDS Click on the ADD NEW button Fill in the fields shown Click the SAVE button on the right side of the window. Field Elements and Parameters Here are the elements that...
Prerequisites Before you attempt to install the User Registration FIelds add-on please make sure that your system meets the following conditions: WordPress Version 4.4 or later Awesome Support Version 5.8.0 or later PHP 5.6 or later Installation Steps Most of our...
Detailed release notes are available WordPress.org. However, here are links to more user-friendly release notes. Version 5.9.0 (Coming Soon) Version 5.8.0 Version 5.5.0 Version 5.1.0 Version 5.0.0 Version 4.10 – 4.3.2 Version 4.1.0 Version 4.0.0 Version 3.3.0...
