Awesome Support REST API

Create deep integration into Awesome Support from external business systems.
Important Note: Our REST API is now included as part of version 5.8 and later of the core Awesome Support plugin – you no longer need to download this separate add-on!  Instead you should download the latest version of Awesome Support and then activate the built-in REST API via TICKETS->SETTINGS->REST API.

This add-on implements a REST API for Awesome Support.

Includes support for the following:

  • Add Tickets
  • Delete Tickets
  • Add Replies
  • List tickets
  • Add/Edit/Delete Products
  • Add/Edit/Delete Departments
  • Add/Edit/Delete Priorities
  • Add/Edit/Delete Channels
  • Add/Edit/Delete Tags

Update Notifications

Update notifications for this API will be sent to your email address so its important to use a valid email upon checkout.

Add-ons Using This API

The following premium add-ons in our add-on suite uses this API.  If you need sample add-ons that are used in a production environment then you might want to pick up these as well:

Remote Tickets

Client Tickets for Web Agencies and Developers


View the documentation here:

Collaboration and Contributions

View the source and contribute to it on Github.

Purchase options


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Basic System Requirements

  • WordPress Version 4.9 or later
  • Awesome Support Version 5.8.0 or later
  • PHP 7.1 (7.3 or later recommended)

Additional Requirements

There are no additional requirements for this item.


Recurring Subscription Notification

The pricing for this (and most other add-ons) is set as a subscription by default. However, you are free to cancel the recurring subscription at any time – you will still be entitled to the one year of free updates and support from the time of your last payment. The software will generally continue to work without additional payments. However, you should be aware that, as with all software, a future update of any of WordPress / Awesome Support Free Core could include a breaking change. At that time, if you are not on a subscription plan, you will need to purchase a new license to obtain the compatibility updates necessary for the product to continue to work.

To cancel your subscription:

  • Credit card or stripe users- just go to your MY ACCOUNT page on our website.
  • Paypal users - cancel from directly inside your Paypal account.

This notice does not apply to service products such as custom programming or to free plugins.