Custom Status And Labels
Need more than the three default statuses? Maybe you need to tag and label certain tickets for “Development” or move them to certain support levels such as “Level 1” and “Level 2”. Maybe you want to use an emoji to capture a label ⏰ ☎️ 🙂. With the Custom Status and Labels add-on you can create the perfect set of ticket labels for your organization.
Create as many custom statuses as you need…
Thousands of color options available. You’ll never run out of colors.
They appear right on the ticket – exactly where you would expect them to be.
At A Glance
The information you need – at a glance!
Sorting and Filtering in the Ticket List
Basic System Requirements
- WordPress Version 4.9 or later
- Awesome Support Version 5.8.0 or later
- PHP 7.1 (7.3 or later recommended)
There are no additional requirements for this item.
Recurring Subscription Notification
The pricing for this (and most other add-ons) is set as a subscription by default. However, you are free to cancel the recurring subscription at any time – you will still be entitled to the one year of free updates and support from the time of your last payment. The software will generally continue to work without additional payments. However, you should be aware that, as with all software, a future update of any of WordPress / Awesome Support Free Core could include a breaking change. At that time, if you are not on a subscription plan, you will need to purchase a new license to obtain the compatibility updates necessary for the product to continue to work.
To cancel your subscription:
- Credit card or stripe users- just go to your MY ACCOUNT page on our website.
- Paypal users - cancel from directly inside your Paypal account.
This notice does not apply to service products such as custom programming or to free plugins.
Related Articles and Videos
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