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Add-ons And Extensions

Startup Bundle

Get the core and most popular extensions for Awesome Support at a hugely discounted price. This bundle includes the best-seller extensions that will make you and your agents much more efficient in supporting your clients. Provide world-class support for just $199.

The bundle includes 5 extensions with unlimited sites license. This means that for just $199, you get $410 worth of premium extensions, or in other terms, more than a 50% discount.

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Awesome Support Standard Bundle

Awesome Support Standard Bundle

9 months ago Comments Off on Awesome Support Standard Bundle

The Standard Bundle of add-ons is perfect for a smaller business or a start up business and includes the most popular add-ons for a single discounted price - you save 30% over purchasing individual add-ons. You save even more if you purchase one of the multi-site options. If you only…

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  • Billed yearly until cancelled

  • Billed yearly until cancelled

  • Billed yearly until cancelled

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Awesome Support Professional Bundle

Awesome Support Professional Bundle

9 months ago Comments Off on Awesome Support Professional Bundle

The Professional Bundle of add-ons is perfect for: Growing businesses Businesses with multiple agents Operations with a higher volume of tickets per day Businesses that uses WooCommerce, Envato or Easy Digital Downloads The bundle includes the most popular add-ons as well as the add-ons that are the greatest contributor to agent…

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  • Billed yearly until cancelled

  • Billed yearly until cancelled

  • Billed yearly until cancelled

Purchase
Awesome Support Enterprise Bundle

Awesome Support Enterprise Bundle

9 months ago Comments Off on Awesome Support Enterprise Bundle

The Enterprise Bundle of add-ons is designed for larger businesses such as: Businesses with multiple departments Businesses with multiple agents Businesses with multiple support channels Businesses that uses WooCommerce, Envato or Easy Digital Downloads Businesses that have unique or non-standard workflows Businesses with a vested interest in higher than average security The bundle…

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  • Billed yearly until cancelled

  • Billed yearly until cancelled

  • Billed yearly until cancelled

  • Billed yearly until cancelled

Purchase
Gravity Forms

Gravity Forms

9 months ago Comments Off on Gravity Forms

The Gravity Forms add-on for Awesome Support allows you to create just about any version of a new ticket screen or reply screen that you can imagine.  You can then submit all or a portion of the data back to a new or existing Awesome Support ticket! The best way…

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  • Billed yearly until cancelled

  • Billed yearly until cancelled

  • Billed yearly until cancelled

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Report Widgets

Report Widgets

10 months ago Comments Off on Report Widgets

Successful businesses run on data.  So how would you like to see an immediate data snapshot of your support operations as soon as you log into your WordPress administration area?  With this add-on you can get that snapshot!  Take a look at the wealth of data you can access when…

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  • Billed yearly until cancelled

  • Billed yearly until cancelled

  • Billed yearly until cancelled

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Time Tracking and Invoicing (Early Release)

Time Tracking and Invoicing (Early Release)

16 years ago Comments Off on Time Tracking and Invoicing (Early Release)

Do you routinely bill or invoice your customers for the time spent on a ticket?  If so, you need our Time Tracking and Invoicing add-on. There is no other WordPress Helpdesk and Support plugin that offers such a high level of features, functions, flexibility and tight integration with a time-and-billing…

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  • Billed yearly until cancelled

  • Billed yearly until cancelled

  • Billed yearly until cancelled

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Easy Digital Downloads

Easy Digital Downloads

1 year ago Comment!

The Easy Digital Downloads add-on adds support for both EDD, the Software Licensing add-on and the Frontend Submission add-on. When using this add-on, your EDD clients will automatically be granted permissions to submit support tickets. To make it easy for your clients to get help about one of their purchases, they can…

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  • Billed yearly until cancelled

  • Billed yearly until cancelled

  • Billed yearly until cancelled

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Auto Close

Auto Close

10 months ago Comments Off on Auto Close

Do you need a way to manage tickets that have been abandoned by users?  How many times have you had to go through your ticket list to manually close out tickets that a user has not bothered to respond to? This plugin can help.  It allows you to automatically create…

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  • Billed yearly until cancelled

  • Billed yearly until cancelled

  • Billed yearly until cancelled

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Advanced Reports And Statistics (Early Release)

Advanced Reports And Statistics (Early Release)

16 years ago Comments Off on Advanced Reports And Statistics (Early Release)

Do you run a support operation with multiple agents and need to track performance and other metrics?   If so, this is the add-on you need. Core Reports Six core reports are included - however, this is just the start.  With these core reports you can slice and dice the…

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  • Billed yearly until cancelled

  • Billed yearly until cancelled

  • Billed yearly until cancelled

Purchase
FAQ

FAQ

1 year ago Comment!

Tired of answering the same questions over and over? With the FAQ addon, you can easily create Frequently Asked Questions in one click from any ticket. Creating FAQs There are currently 3 ways of creating a new FAQ: Manually adding the FAQ through the admin, classic By selecting an agent…

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  • Billed yearly until cancelled

  • Billed yearly until cancelled

  • Billed yearly until cancelled

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Guest Tickets

Guest Tickets

10 months ago Comments Off on Guest Tickets

This add-on allows users to enter a ticket without having an account on the system.  This can help to create less friction in the support process and is suitable for a large variety of customer support organizations. The extension accepts the ticket data and automatically: Creates an account Creates the ticket…

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  • Billed yearly until cancelled

  • Billed yearly until cancelled

  • Billed yearly until cancelled

Purchase
Awesome Support REST API

Awesome Support REST API

3 years ago Comments Off on Awesome Support REST API

This add-on implements a REST API for Awesome Support. Includes support for the following: Add Tickets Delete Tickets Add Replies List tickets Add/Edit/Delete Products Add/Edit/Delete Departments Add/Edit/Delete Priorities Add/Edit/Delete Channels Add/Edit/Delete Tags Update Notifications Update notifications for this API will be sent to your email address so its important to…

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