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Posts written by Nigel Bahadur

New Extension: Gravity Forms

New Extension: Gravity Forms

3 months ago Comment!

One of the most popular requests we have received has been to integrate with Gravity Forms so that users can create custom ticket forms.  We are elated to announce a new add-on that fulfills this request. With the new Gravity Forms extension you can create completely custom NEW TICKET, TICKET…

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New Extension: Guest Tickets

New Extension: Guest Tickets

4 months ago Comment!

We have had many requests to allow "guests" to create support tickets. Today we are happy to announce a new add-on for Awesome Support that provides this functionality. This new add-on is called GUEST TICKETS. It permits users who are not registered on your support site to create a new…

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New Extension: Private Credentials

New Extension: Private Credentials

5 months ago Comment!

For many companies the security of customer's data has moved to the top of their list of priorities.  In order to assist with this we've released a new add-on called "Private Credentials".  Frankly, we believe its the most important extension we've released in years and has real financial implications for your business…

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