Startup Bundle

The easiest way to get started with Awesome Support - offer advanced support functions directly from your WordPress site.

Get the core and most popular extensions for Awesome Support at a hugely discounted price. This bundle includes the best-seller extensions that will make you and your agents much more efficient in supporting your clients. Provide world-class support for just $199.

The bundle includes 5 extensions with unlimited sites license. This means that for just $199, you get $410 worth of premium extensions, or in other terms, more than 50% discount.

What is included?

The bundle includes 5 of the most popular extensions:

Why Should You Get It?

If you want to provide first class support, this set of extensions will allow you to gain productivity and increase your sales.

Instant Notification into Slack

With Instant Notifications, get alerted in real time when a new ticket or a new reply has been submitted by your client. This will help you and your agents drastically reduce the response time and proportionally increase customer satisfaction.

Canned Responses

When replying to a ticket, use the canned responses to answer frequently asked questions in only one click. Thanks to the template tags, canned responses can be customized with the client name for instance. Answer FAQs fast with a personal touch to make your clients happier.

Email Support

When a client’s ticket is answered, he can reply directly by responding to the notification e-mail instead of taking time to log into your support system. Your client’s time is valuable. If you help him save time, he will only be happier.

Private Notes

When dealing with a ticket, one agent may be more inclined to know the answer that the other. Private Notes lets you and your agents add private messages to tickets to communicate internally about a ticket or a client.

Finally, once the ticket is closed, use MailChimp to leverage your sales. Clients who opted-in are automatically added to your MailChimp list so you can contact them easily.

What about support and updates?

Support and updates for all extensions included in this bundle are given for one year after purchase. If you wish to continue getting support or updates after one year, you can either repurchase the entire bundle or renew license keys for individual extensions. Note, each extension must be renewed separately as needed, unless purchasing the entire bundle again.

Purchase options

Billed yearly until cancelled

Cart

Basic System Requirements

  • WordPress Version 4.0 or later
  • Awesome Support Version 5.1.0 or later
  • PHP 5.6 or later

Additional Requirements

There are no additional requirements for this item.

Documentation

This is a bundle – see individual items for their respective documentation links.

Purchase options

Billed yearly until cancelled

Recurring Subscription Notification

The pricing for this (and most other add-ons) is set as a subscription by default. However, you are free to cancel the recurring subscription at any time – you will still be entitled to the one year of free updates and support from the time of your last payment. The software will generally continue to work without additional payments. However, you should be aware that, as with all software, a future update of any of WordPress / Awesome Support Free Core could include a breaking change. At that time, if you are not on a subscription plan, you will need to purchase a new license to obtain the compatibility updates necessary for the product to continue to work.

To cancel your subscription:

  • Credit card or stripe users- just go to your MY ACCOUNT page on our website.
  • Paypal users - cancel from directly inside your Paypal account.

This notice does not apply to service products such as custom programming or to free plugins.