Startup Bundle

2 years ago

Get the core and most popular extensions for Awesome Support at a hugely discounted price. This bundle includes the best-seller extensions that will make you and your agents much more efficient in supporting your clients. Provide world-class support for just $199.

The bundle includes 5 extensions with unlimited sites license. This means that for just $199, you get $410 worth of premium extensions, or in other terms, more than 50% discount.

What is included?

The bundle includes 5 of the most popular extensions:

Why Should You Get It?

If you want to provide first class support, this set of extensions will allow you to gain productivity and increase your sales.

Instant Notification into Slack

With Instant Notifications, get alerted in real time when a new ticket or a new reply has been submitted by your client. This will help you and your agents drastically reduce the response time and proportionally increase customer satisfaction.

Canned Responses

When replying to a ticket, use the canned responses to answer frequently asked questions in only one click. Thanks to the template tags, canned responses can be customized with the client name for instance. Answer FAQs fast with a personal touch to make your clients happier.

Email Support

When a client’s ticket is answered, he can reply directly by responding to the notification e-mail instead of taking time to log into your support system. Your client’s time is valuable. If you help him save time, he will only be happier.

Private Notes

When dealing with a ticket, one agent may be more inclined to know the answer that the other. Private Notes lets you and your agents add private messages to tickets to communicate internally about a ticket or a client.

Finally, once the ticket is closed, use MailChimp to leverage your sales. Clients who opted-in are automatically added to your MailChimp list so you can contact them easily.

What about support and updates?

Support and updates for all extensions included in this bundle are given for one year after purchase. If you wish to continue getting support or updates after one year, you can either repurchase the entire bundle or renew license keys for individual extensions. Note, each extension must be renewed separately as needed, unless purchasing the entire bundle again.