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Easy Digital Downloads

Easy Digital Downloads

1 year ago Comment!

The Easy Digital Downloads addon adds support for both EDD, the Software Licensing addon and the Frontend Submission addon. When using this addon, your EDD clients will automatically be granted the permission to submit support tickets. To make it easy for your clients to get help about one of their purchases, they…

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E-Mail Support

E-Mail Support

2 years ago Comments Off on E-Mail Support

Tired of logging in to your support site every time a client answers a ticket? With the e-mail support add-on you can reply directly by e-mail!  Users can even create a new ticket and account by simply sending an email to your designated support address! Whenever something happens on your…

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Notifications

Notifications

2 years ago Comment!

The Notifications add-on will keep you up to date with your support operations - anytime, anywhere. You decide on which action(s) you want to be notified and where you want to be notified (email, slack, sms/push-bullet). Every time something happens on your support, you are instantly notified. The add-on currently…

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Canned Responses

Canned Responses

2 years ago Comments Off on Canned Responses

Are you tired of answering the same thing oven and over? Asking for the same information with every new ticket, pointing out the FAQ... With the Canned Response addon, reduce the time you spend on each ticket by answering in one click. Once installed, the addon will add a new…

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