Start providing support right now
Its free! And everything you need to get started today is built into this WordPress Support Plugin. Just check out the extensive features that are included for free with this very high quality WordPress helpdesk - or simply click the download link above and take it for a spin yourself!
File Attachments To Tickets
What use is a ticket if clients can't attach files? Multiple attachments to each ticket is allowed.
Complete Ticket History
Every action ever taken on every ticket is logged. You're in complete control!
Automatic Agent Assignment
Assign tickets to the agent with the least number of open tickets. Use our smart-agent add-on for even more sophisticated ticket routing.
Customizable Email Notifications
Customize all emails to your heart's content.
Unlimited Tickets
No limits on the number of tickets - unlimited tickets for zero cost.
Multiple Support Agents
No per-agent fees with our free plugin or premium extensions.
Developer Friendly
This plugin was designed to be super developer friendly. You’ll be able to check out our APIs very soon...
Translation Ready
Awesome Support is fully localized. You can translate the plugin in any language.
Open Source
The code is open source and available on GitHub (https://github.com/ThemeAvenue/Awesome-Support) for anyone to contribute to - yep, even you!
Our Products
Extensions and bundles that will supercharge your already powerful, free Awesome Support WordPress plugin.
Supercharge your customer support operations with these powerful extensions!
AWESOME SUPPORT BY THE NUMBERS
Key Statistics About Awesome Support
PHP
Works with 7!
Contributors
Code contributors to open source project
Startup Cost
Cost to get started
Compatibilty
Compatible with 99% of all WordPress themes
Extensions
And more under development
Happy Users
and counting
Rating
4.5+ stars, average rating
Downloads
and counting!
Ready To Go
Everything you need is built-in: multiple support agents, unlimited tickets, auto-assignment of tickets to the first available agent, customizable e-mail notifications, complete ticket history, file attachment to tickets...
Instant Setup And More
Instant setup, seamless theme integration and add-on extensibility are just some of the awesome features of Awesome Support. It’s also 100% free.
Limitless Possibilties...
We also have a collection of useful premium add-ons (extension) that increase the functionality of the plugin for a fraction of the cost of a web app. Keep complete control over your data and your clients’ private information with Awesome Support from the safety of your WordPress website.
View Add-onsAwesome Support transforms your existing WordPress site into a fully functional help desk and ticket system.
It allows agents to manage support tickets submitted by users who are logged in to your site. Download it now and start showing your clients some love today!
Instant Setup
Seamless Theme Integration
Add-on Extensibility
Recent Articles
Supercharge your operations with our informative articles
9 Cool Things You Can Do With The Email Support Addon
Version 5.0 of the Email Add-on brings new power to your help desk operations – Read More
15+ Awesome New Add-on Features For Awesome Support
Have you ever wanted to merge one ticket into another because a user submitted duplicate Read More
Major Core Update – 4.0.0
Awesome Support Core – Version 4.0.0 Version 4.0.0 of the Awesome Support Help-desk Plugin is chock-full Read More
Did you know we have pre-configured bundles with discounts as high as 60% vs purchasing individually?
Worked out of the box. Easy to configure, great to keep track of support tickets. As I need german mails for my clients, I found it very useful to design the emails myself. Great plugin, makes user contact easier for both sides!
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schokopress
Very good and powerful plugin. I first used the standard version and I was so blown away by it that I bought the whole suite of plugins which makes it for a very powerful solution for my business. I definitely recommend it to anyone looking for a complete support ticket solution.
Also the Support Team is top notch and will take the time to answer all your questions and help you as much as they can.
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spontini
It is very useful and great plugin to keep track of support tickets.
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CoolHappy
I was looking for a plugin to handle support requests but wasn’t sure if our clients would convert over to using it over email. Awesome Support has been fantastic, and to my surprise our clients LOVE it. They no longer have to wonder if we received their email, and I no longer have to worry about missing their email or going out of town WITHOUT checking my email constantly. Can’t wait to see how much more awesome this plugin can get.
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PMCJAX
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